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Imagine calling a tech support line and reaching a human being - not a scripted one - who could solve your tech support issue on the spot.

Building a Service-Oriented Technology Consulting Company - Quebec

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In a world full of tech support call centres where over-zealous business process automation companies have attempted to reduce the role of tech support to a bunch of scripts read back to you by monkeys or in some cases, computerized voice synthesizers ... imagine what it might be like to call and actually reach a human being, and not just any human being, but one who regularly solves tech issues such as your small business might be experiencing, such as:

  • How to make users more efficient in Outlook
  • How to improve availability of services
  • How to pay less for IT, including
    • tech support
    • computer hardware
    • lack of use of computer systems due to malfunctions of various kinds
  • How to make backups happen and eliminate the common problems of
    • forgetfulness
    • bad backups
    • backups not being sufficient for a quick recovery

This is the kind of service that Transparen aims to provide. It includes:

  • Office help desk service with remote desktop assistance
  • Server Maintenance
  • Website and Email hosting
  • Projects and Special Circumstances

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